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Customer Testimonials for Sure Shot Collision Repair

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Here’s what some of our Garland, TX customers are saying about us:

I was told my Acura would be totaled out due to a high estimate from a local collision center (Herb’s), they wanted $10,700 for repairs. I disagreed with the insurance company and declined their decision to total my car, took it to Alex and the gang and based off the estimate provided from the other place (Herb’s), he was able to perform the work for 1/2 AND they completed the work two weeks faster than the other place promised out. This is my second time having work done at Sure Shot, no experience could have been better. I’m glad to find a honest place I can have top quality work done. Customer for Life. Thank You Alex and Crew (you guys are the true heroes).

Jon Glasscock Sure Shot Collision Repair Customer Review

I have taken several of my cars to sure shot in the past and they always do great work. I recently took my Lamborghini there for a major paint job and Alex did a tremendous job! Highly recommend!

de'von johnson Google Review

5 Stars!

guzman hi Google Review

5 Stars!

Viktorya Hailey Google Review

Great place and great work.

Michael Shepherd Google Review

The Best - SURE SHOT! My auto was pummeled by hail and ALEX, working professionally with the insurance company and his staff, returned it to like new! Very happy with the outcome and the service! Highly recommend!!

Karen Hottel Sure Shot Collision Repair Customer Review

Alex at the front desk was very helpful and friendly. They did quality work repairing and painting my car. Will definitely be a return customer.

Timothy Noble II Google Review

5 Star!

Shannon Piccola Google Review

I have known Alex for years. I have recommended his shop to many and all have nothing but great things to say about his shop. Great work. Affordable prices. I highly WRECK-O-MEND sure shot collision wether it's a small ding to major body work and paint!

Alonso Escamilla Google Review

5 Stars!

Albert Peters Google Review

I took my vette here to repair damage from a wreck. They were very helpful with all my questions and concerns. I got my car back quickly and they did an awesome job. Couldn't be happier.5 stars isn't enough for these guys! Thank you Alex.

Calvin & Linda Curtis Google Review

Great service to my Dodge Nitro, and overall a wonderful experience as well. Received my vehicle back looking showroom new! Sure Shot Collision did an excellent job. I definitely recommend coming here for any repairs in the future... Great team!

Marshawn Golden Google Review

On top of surprising our mom with a new car we were unexpectedly blessed too! We took the car to Sure Shot Collision Repair, to get the headlights cleaned and was quoted a price. When Alex Hottel, The Bossman/CEO of the company overheard what we were doing for our mother he was so touched that he blessed us by not charging what he had originally quoted. Sweet unexpected blessing are the best! My heart is full! God is great and his love never fails! May you, your family and your company be blessed with continued success :D!

Belen Ortiz Sure Shot Collision Repair Customer Review

I had some paint restoration done along with a polish. Later, I noticed multi-directional scratch marks on the hood and thought it was damaged done from the buffer pad. I brought it back and Alex gave me a thorough explanation of what's called crows feet regarding this kind of paint wear along with picture documentation. Because of my initial concern, he then offered to have it restored at cost. I'll be coming back here for any future paint or body damage.

Erik McMakin Sure Shot Collision Repair Customer Review

Great shop great owner

Alex and his staff does amazing work. Even saved me on my deductible. Also if you have to drop your vehicle off there is an enterprise rental car shop right next door. Would recommend their work to anybody. Great experience.

Shannon gahagan Google Review

Nice people, they do job warranty. Very good!

Zen Nail & spa Google Review

5 Stars!

Johnny Nguyen Google Review

We’ve had experiences with other body shops but were extremely pleased with the service and value we received at Sure Shot Collision Repair. I was especially impressed by Alex’s professionalism. Every item of repair that we needed was well documented in a formal printout, with detailed break-down into man-hours and part costs. I felt this reflected his honesty and precision and expertise. My experience with Alex was great; I found he was not only an exceptional service provider, but also a very kind and friendly person.

cometochristorg Google Review

5 Stars!

xyz street Google Review

They are the best! SO kind and friendly, they help with whatever you need. My car looks better than before. I will definitely be using Sure Shot again. Alex has such a great attitude and is so easy to work with.

Kendall Crawford Google Review

Alex is outstanding! Superior customer service, Alex listened to what we wanted and gave us exactly that -not to mention at a fantastic price. During the process Alex was proactive and helpful with communication and our options. Do yourself a favor and check out Sure Shot Collision Repair in Garland. Thanks Alex!!!

Kimberly Williams Google Review

I couldn't be happier with the service I received at Sure Shot Collision. Alex and his team did an amazing job repairing my 2016 Mazda 6. They took the time to make sure that the job was done right and didn't rush through the repairs. I was able to save money with my deductible as well. Definitely go here if you're looking for quality service and want your car to look brand new :)

Marcala Wiley Google Review

Excellent job on my SUV!! I had a minor accident which cause my driver side mirror to break off. I took my car in and they gave me an awesome deal to paint my new mirror, install it and buff out the scratches made to my door. I'm overly satisfied and I highly recommend them to anyone in the Dallas area that needs paint work on their vehicle!

Tisha Gosby Google Review

Sure Shot Auto Repair was one of the best services I have ever had in repairing my car, the mustang is on point, hell it looked better than it did be for I bought it, which was a couple weeks ago. Alex is the nicest guy ever, I will never ever take my car anywhere else but to Sure Shot anyone who knows me, knows I am so picky, finding any mistake, and I can be very picky about small details, really to be honest body shops to me, seem like they are always trying to pull one over on their customers, but I didn’t have nothing and I mean nothing bad to say but Alex gave me my keys, he laughed. One of the best so far & I have seen my fair share of shops. Alex thanks soooo much you and your crew. Oh I forgot to mention it didn’t take weeks to repair, the car was on and on point. Go check Sure Shot’s out!

Wanda Hart-Brewer Sure Shot Collision Repair Customer Review

They do excellent work and the owner is a real good person and I'll tell everyone about this place

robert hughes Google Review

Alex and his team did an AMAZING job on my Black 67 Impala. Truly beyond expectations. Not a cent over the bid even though I know he went way over on hours. The owner, Alex, is cheerful, ethical and cares about doing it right.

Brian Maupin Google Review

I got the recommendation from my usual mechanic. They don't do body work so they sent me to Alex at Sure Shot Collision. Sure Shot Collision did a great job repairing the damage to my car. Alex was friendly and explained everything to me. I was very impressed with the work and will recommend them to anyone.

Courtney Clark Google Review

Alex is extremely knowledgeable and patient with his customers. Been coming for various reasons and his team remains professional and reasonable in cost!! Thanks Guys! -Aisha

zi zi Google Review

Took my car to Sure Shot. And he got the car back to new status. Trust me you can't tell that it was ever hit. And did i mention very professional when he say it he will do it. Thanks Alex and the Sure shot family.

Javan Lee Google Review

Alex and his staff are amazing. We have had over five of our vehichles serviced from paint jobs to hail damage repairs and the work was outstanding. Quality materials is used, communication is made throughout your service to give you status,etc. I have recommended serveral friends and family and will continue to do so.

Sandy Green Sure Shot Collision Repair Customer Review

5 Stars!

Will G Google Review

I am so pleased with my car, looks brand new. I highly recomend Sure Shot Boby Shop if you ever need body work done. They are reasonalbely priced and excellent work.

Sherrye Lucky Google Review

Alex the manager kept me updated on my car repairs and took car of my insurance worries. My car looks New again and the service was great

Pamela Wilson Google Review

I have taken 4 vehicles here having numerous issues addressed and have had nothing but excellent service. The owner is hands on and explains everything entailed. Great place to do business.

Jody Moore Google Review

This is one of the best body shop in town. I went twice to get my car fixed & on both times they did an amazing job. Alex stands by his work, the price is reasonable and they use the original colour paint. I've gone to several body shop to ask for a quote but Sure Shot was by far the best price with great customer service.

yodit b Google Review

Sure Shot Collision is the best!! I have used them on 3 insurance repairs and each time they have been able to save my deductible (MONEY stays in MY POCKET, WOOHOO!). Each time I have had repairs done I couldn't tell, the cars look perfect. THANK YOU SO MUCH!!


Phoenix Thi Google Review

For auto repair I recommend sure shot in Garland Alex does really good work on auto body and paint

Kenneth Gates Google Review

5 Stars!

Alborz Alami Harandi Google Review

5 Stars!

Mohammad Zahra Google Review

Sure shot did an excellent job fixing my vehicle. Nice and friendly staff, will recommend!

Natasha Skoog Google Review


I took my 2007 Audi A4 Quattro with 51,000 miles to Audi Dallas to fix a major water leak problem. They were polite enough, but very uppity at the same time. They said they could not even look at my car for a week and that I would have to leave the car there or I would loose my place in line for service. Wow. Must be some kind of service or Audi cars break down alot! So I called Audi Plano and they said they could look at it in 2 days. They kept the car for 2 days charged me $175.95 to diagnose my water leak problem. These 'PROFESSIONALS' determined that it was a leak in the sunroof frame mechanism and that the sunroof drains were not working properly and flooding my car. This was going to cost $2852 before tax to get it repaired. I was shocked and decided that I would need a second opinion before I spent almost 1/4 of the cars value on a repair. I have done business with Alex at Sure Shot Collision in the past and trusted his opinion. Since he is in the paint and body business, I figured he could diagnose where there was a leak in the body work. Not only did he find the leak, he didn't charge me a fee to do it! The problem wasn't in the sunroof at all but in the cabin air filter box under the hood. The seal was broken between the air filter box and the firewall allowing water to collect coming off the windshield rush down into the car under the dash filling the carpet and floorpan with water! The repair was $495.39 saving me approximately $2350!!! Not only would I have spent way too much money, it would not have fixed the problem and I would have been out the $2852 plus tax! Not Cool Audi!!!

Alex also repainted the hood of my metallic black 2013 Yukon when a dump truck tossed a large rock onto it denting it and putting a massive scratch on it. The color, orange peel, and clear coat were a perfect match. He did it for less than the Sewell quote and I am very pleased with the work.

I highly recommend SURE SHOT COLLISION for all you paint and body work needs!!

Bill Mead Google Review

Great work, I've sent many friends here happy with the results.

Chris S Google Review

Great place! Got the free estimate as stated and great quality work. I appreciate Alex and his team for their service!

Elbert Chang Google Review

My mother in law referred me to Sure Shots, and I am so happy I used them. Sure Shot has a great team that provided quick service to my damage vehicle. Alex answered all of my questions and worked with the insurance company to ensue my car was repaired properly. I will be recommending Sure Shot to all of my family and friends. If you ever get hit and need your car fixed. Sure Shots should be your first call. Thanks Sure Shot Collision for fixing my car like new.

Shatavia Reeves Google Review

Sure Shot fixed and cleaned my car. Its like new. The staff is very helpful and answered all of my questions. If your in an accident and need speedy service use Sure Shot Collision.

Tavi Babi Google Review

These guys did an AMAZING job on my truck. I had a bad gash and dents all the way down the side of the truck. The work was perfect I see absolutely no flaws. It looks like it just came off the assembly line.

David Moore Google Review

Great hands down.... The best

parrish whytus Google Review

Great to work with at reasonable prices. Highly recommended.

Jarret Rice Google Review

The owner Alex is a great person and the job he does is beyond perfect 100%!

Mohammed Arman Google Review

Just spoke with this company very polite and nice... I am looking forward to them repairing my Chevy Malibu..I will update with more info after the repair but so far so good!

Georgette Davis Google Review

If you’re in need of high quality auto body repair at a fair price with a Great Value or just some touch work or out of pocket expense. I would Highly Recommend Sure Shot Collision Repair on Forest Lane in Garland, TX. I have taken several of my cars there and have been doing business at this location for several years and if something is not right they will make it right. They even washed my cars and shined the tires when the work is completed. As I had been doing business with MACCO prior, but on the last time that I took one of my cars to MACCO they tried to up sale me and when I tried to explain what was needed the representative did not listen and quoted me some outrages price…Please give them a try and I’m positive that you will be Extremely Pleased!!!

Rick Stokely Google Review

Great experience! They perfectly fixed the two defects I had brought my CTS in for. They did run into a problem that required some additional time, but Alex always kept me in the loop. Heck, they even cleaned and and beautified my tires! WooHoo! Highly recommended!

Mark Waggoner Google Review

Took my 2001 firebird in for body work and paint. My car came out looking brand new. Insurance company tried to tell me that it was a total loss. Alex and his crew did an amazing job. Now am taking my truck in for work.

Anna Castro Google Review

Alex and his crew did a total block sand on my 67 Chevelle, after the work Maaco had done was a complete disaster. Complete car, hood inside and out, trunk inside and out, door jams, clear coat. The finish was near perfection. Then his crew repaired several dents in daughter's Civic and painted the entire car, door jams and all, polished black: awesome job. Then they did a 2 day beautiful job on a small fender dent on my pick up.

Charles Lamb Google Review

Great experience! They perfectly fixed the two defects I had brought my CTS in for. They did run into a problem that required some additional time, but Alex always kept me in the loop. Heck, they even cleaned and beautified my tires! WooHoo! Highly recommended!

Mark W. Yelp Review

I got hit by a Garland School Bus. My truck was parked in front of my house and the driver ran into it. I thought it couldn't be repaired. I was so hurt. I love my truck. The tow truck driver came and asked me where I wanted to take it? I didn't know, and he then suggested Sure Shot. "They're reliable, and close." So grateful I took the tow trucker's advice! My Truck looks fantastic. Alex and his team did a super professional job!! They went out of their way dealing with the insurance company, and also getting the price down on the repairs, so that I could get my truck, that I love so much back, and as soon as possible. Great job guys!!! I am really thrilled!! Thanks again!!!!

Jennifer Goode Bowen Facebook Review

Let me tell you the best place to take your car for repair sure shot that is the place to go. I got hit by a drunk driver I thought my car was gone I love my car so much I took it to Alex's shop repair he promised me I'll fix it and sure enough he did when I went for my car I thought he is giving me a new car for Christmas present or gift my God a tremendous job a wonderful job funtastic. let's all go there thanks Alex and your team.

Vitimbi Maliza Facebook Review

Took my car to Alex he worked with me and got me back in my car...with no problems!!! My car looks brand new!!! I'd recommend him to everyone!!!

Natalie Narro-Harrison Facebook Review

Great customer service & great outcome ....I highly recommend this collision repair ship...also I appreciate the great service from a gentleman named Juan...if I could give it more than 5 stars I would.

Esperanza Sierra Facebook Review

If you need a body shop you have to go to Sure Shot! Alex is a great guy and runs an exemplary shop. He fixed my broken door latch which caused the door to deny the front panel. Looks like it never even happened! Honest and friendly goes a long way in this world today!

Nancy Quattlebaum Facebook Review

Alex and his team replaced my rear bumper cover! They did great work and exceeded my expectations.

Alfred Alvarez Facebook Review

Alex Hottel u ░R░O░C░K░! Sure Shot has done several jobs for us.


Guy New Facebook Review

5 Stars!

Butch Wesson Facebook Review

5 Stars!

David Hurley Facebook Review

5 Stars!

Jeffrey Alan Hottel Facebook Review

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